Terms of Use

Effective Date: July 13, 2026

Legal Business Name: Cloud for Care Holdings Inc., DBA Ribbonora

These Terms of Use are between you and Cloud for Care Holdings Inc., DBA Ribbonora ("Ribbonora," "we," "us," or "our"). These Terms govern your use of the Ribbonora website, web app, subscription services, animal profile features, file uploads, reminders, QR sharing, record transfer features, and related services.

What Ribbonora is

Ribbonora helps users organize animal and pet-related records, including animal profiles, vaccine records, veterinary records, medications, reminders, Coggins, CVIs, travel documents, registration documents, photos, feeding instructions, care notes, show records, breeding records, riding logs, and other documents the user chooses to upload.

Ribbonora is an organizational tool only. Ribbonora is not a veterinary clinic, veterinary provider, emergency service, pharmacy, insurer, legal ownership service, medical device, or substitute for professional veterinary advice.

No veterinary medical advice

Ribbonora does not diagnose, treat, prescribe, monitor, or provide veterinary medical advice. Information in Ribbonora may be incomplete, outdated, inaccurate, or entered by a user. Always contact a licensed veterinarian for animal health questions. If an animal may be experiencing an emergency, contact a veterinarian, emergency animal hospital, poison control service, or other appropriate professional immediately. Do not rely on Ribbonora in an emergency.

Eligibility

You must be at least 18 years old to create an account. Ribbonora is not intended for children under 13.

Your content

You keep ownership of the animal records, documents, photos, notes, and other materials you upload or enter into Ribbonora. You grant Ribbonora a limited license to host, store, copy, display, process, transmit, back up, and use that content only as needed to provide, secure, maintain, support, and improve the service.

You are responsible for the accuracy, legality, quality, and completeness of the information you upload or enter. You agree not to upload content you do not have the right to use, content that violates another person's privacy or intellectual property rights, malware, or unlawful material.

Ownership transfer

Ribbonora helps transfer saved records, but it does not independently prove legal ownership of an animal. Seller/current owner approval is required for a transfer. Buyer/new owner is responsible for verifying ownership, contracts, registration, microchip information, health status, liens, sale terms, and any other legal or veterinary information before relying on a transfer. Ribbonora is not responsible for disputes between buyers and sellers, prior owners and new owners, breeders, barns, trainers, veterinarians, or other third parties.

Third-party providers

Ribbonora uses third-party service providers, including Supabase for application data, authentication, and storage, and Stripe for payment processing, subscriptions, invoices, and related billing services. Ribbonora does not store full payment card numbers on its own servers.

Subscriptions and billing

Paid subscriptions renew automatically until canceled. Prices, billing intervals, trial terms, renewal terms, and included features are shown before purchase. By starting a subscription, you authorize recurring charges until you cancel. Taxes may apply.

You may cancel at any time through your account, the Stripe customer portal, or by contacting tianna@cloudforcare.com. Cancellation stops future renewals and starts a 7-day export/deletion period.

"As is" service

The service is provided "as is" and "as available." Ribbonora does not guarantee that animal records will be complete, accepted by a veterinarian, accepted for travel, accepted at an event, prove legal ownership, or be sufficient for legal, regulatory, breeding, competition, sale, transfer, or veterinary purposes.

Acceptable use

Don't use Ribbonora to upload unlawful content, infringe others' rights, or attempt to access another user's data. We may suspend or terminate accounts that violate these Terms. You can delete your account at any time.

Governing law

These Terms are governed by the laws of North Carolina, except users keep any non-waivable consumer rights under the laws of their home state.

Contact

Questions about these Terms may be sent to tianna@cloudforcare.com.